Bexford Starter subscription terms
Version: 2026-11-11-starter-v2

Applicable to Starter subscriptions entered into using this version when paid billing is activated.

Your supplier and support

Bexford Intelligence is operated by Daniel Mclearnon, a sole trader trading as
bexford intelligence. Business correspondence address: Shean, Seaforth Road,
Muir of Ord, IV6 7TA, United Kingdom. Contact hello@bexfordintelligence.co.uk for
account help, corrections, cancellation help, billing questions or complaints.

Starter subscription

Starter costs £19 per month, charged in GBP through Stripe. Bexford is not VAT registered, so no VAT is added. It renews monthly
unless you cancel renewal. There is no annual commitment, paid trial or setup fee.
The total payable and renewal information are shown in Stripe Checkout before
you confirm payment. Creating a free account or selecting Starter on our website
does not itself create a paid subscription.

Starter includes up to 30 new leads per month. Each month means your subscription
billing period, rather than a calendar month. A lead is a business that meets our
qualification and published-contact checks against your saved business brief.
New means not previously supplied to your Bexford account; it does not mean a
newly formed business, a newly discovered business or an exclusive lead.

We supply suitable leads as they become available, up to that period's allowance.
We do not promise that all 30 will be available immediately or in every period.
Previously supplied companies, including your five free prospects, do not use
the new monthly allowance. Unused allowance does not carry into a later period.
The allowance does not guarantee enquiries, buying interest, meetings or sales.

Starter also lets you update your company profile. Changes do not restart your
free allowance or erase previous allocations. Bexford does not automatically
contact prospects on your behalf. You decide whether and how to contact them;
published business details are not evidence of consent to marketing.

Payment, cancellation and access

Your first billing period starts with a successfully paid subscription. Later
payments renew monthly on the schedule shown by Stripe. You can view invoices,
update payment details and cancel renewal through Settings → Manage subscription.
If you cannot use the portal, contact support before your next renewal.

Cancelling renewal preserves paid access until the end of the current paid
period. Paid research access ends when that period expires. Your free workspace,
manual CRM records and five free prospects remain available, subject to lawful
deletion, suppression and factual corrections. Cancellation does not itself
delete your account or erase billing records.

Failed or incomplete payments do not unlock a new paid period. Payment disputes,
refunds or fraud reviews can suspend paid access while the payment is reviewed.
Contact support about an incorrect charge, a requested refund or a service
problem. Nothing in these terms removes rights that cannot lawfully be excluded.

Business use and service changes

Bexford is intended for customers purchasing for their business. You must have
authority to act for the account and provide accurate registration and billing
details. Do not use the service for unlawful marketing or disclose another
customer's private workspace information.

Research relies on permitted sources and may be incomplete or become outdated.
Review details before acting and report suspected errors to support. Private
notes, briefs and CRM history remain scoped to your organisation. The privacy
notice explains the actual handling of personal information.

We will show and explain material price or contract changes before they take
effect; these terms do not authorise a different price in your existing
subscription. Keep a copy of the terms and privacy notice presented at checkout.